Client: Emerson Process Management,
Rosemount Analytical
Following
the Water
In 2003, Strategies, the long-time agency for
the Rosemount Analytical product line of Emerson Process Management,
was
tasked with helping
the company boost both its internal and external awareness and
focus on the water market, taking on some well established competitors.
The agency’s first step was to help the company develop an internal
program and theme that trained the sales force to go into any industrial
marketplace and “Follow the Water,” thereby creating sales
opportunities. This theme was supported in sales collateral, at
the company sales meeting and in training programs. Externally,
the agency
realized that the well-known company needed only to build its reputation
for expertise in the water market and the customers would start
to pay attention.
This was accomplished through a series of technical
and application articles placed in the company’s four top technical
journals and then reprinted for use by the sales force. To develop
these articles, Strategies interviewed the product and technical
staff to determine key trends and technology developments. This
data was
then turned into a series of article abstracts pitched against
appropriate editorial calendar opportunities. In most cases, the
articles were
written by Strategies’ technical writers and only editing time
was required from Emerson personnel. Topics included such subjects
as
measuring DO in aeration basins, long-life pH sensors, the value
of training programs, free chlorine and monochloramine measurement
and
others. The result has been seven technical articles in less than
one year in Emerson’s four top water journals — and an
array of reprints to support Emerson salespeople as they follow
the water.
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